Facility Rules
Thank you for choosing to store with Storage on Maui and abiding by our Facility Rules:
Office Hours
Storage on Maui has no staffed hours on site, however is contactable by phone or email within reasonable working hours.
Access Hours
5am – 10pm, 7 days a week
Accessing the Facility
Please be aware persons entering the premises do so at their own risk. Customers store at their own risk and should follow our reasonable directions.
In and Around the Facility
For your safety, do not place objects in front of roller doors or gates. Gates, roller doors and other access doors may close without warning and should not be obstructed.
There are shared zones throughout the Facility so please be aware of others, take care and when driving adhere to the 5km speed limit around the Facility. Pedestrians should be aware of vehicles moving around the Facility.
This Facility is alarmed and monitored at all times. If you or one of your associates triggers a security or emergency services alarm, a call out fee of $100 will apply.
Please be considerate of others. Aggressive, abusive or any antisocial behaviour will not be tolerated.
Smoking is not permitted at this Facility. Pets and animals are not permitted at this Facility.
Your Storage Unit
You keep the key to your storage unit and your goods are stored at your own risk.
You must secure your storage unit with a padlock (40mm wide best suited).
The Facility’s common areas are under continuous CCTV surveillance. The inside of your storage unit may be visible on camera if the door to your storage unit is open.
You must not store hazardous, illegal, stolen, flammable, explosive, environmentally harmful, perishable or living goods or goods that pose a risk to any property or person. This includes lithium-ion batteries or items containing lithium-ion batteries.
You must not access the Facility’s electricity supply via power points, extension leads or other measures. Please contact the Office should you require a power supply.
Your Goods
You must not leave any goods unattended in a common area of the Facility. We have rights to deal with such goods under the self storage agreement.
Fees
Storage fees must be paid on time. Failure to pay on time will incur late fees and your access to the Facility will be suspended. Please contact the Office should you need to discuss outstanding payments.
The Facility has the right to sell your goods if you do not pay your storage fees in accordance with your self storage agreement.
Your Details
Please notify us within 2 business days if your contact details, or the contact details of your Alternative Contact Person change.
Moving Out
When it’s time to move out, please provide 14 days’ notice of your intention to move out.
You must move out within 24 hours of termination of the self storage agreement.
Please ensure you take all goods with you when you move out. Your unit must be left empty and clean with your lock removed, and door closed.
Please note rubbish disposal charges apply should any items be left following move out. Any rubbish left in shared zones will also incur a disposal fee.
Vehicle Storage Specific Agreement
If you have entered into a vehicle self-storage agreement with us, you must not leave your vehicle unattended outside of your parking space at the Facility. We have rights to deal with any such vehicle under the vehicle storage agreement
You must move out within 24 hours of termination of the vehicle self-storage agreement.
Have questions?
If you have any questions about facility rules, please get in touch. Otherwise, happy storing!